Easy Steps to Unlock a T-Mobile Account: T-Mobile Support

T-Mobile


T-Mobile offers variety of account features available online, yet when the account is locked you can no more access them. If you pay your bill online, this can mean your installment might be late. It is important to open your T-Mobile account after T-Mobile inform you that your account is locked, so you can see your usage, change any settings and pay for your T-Mobile service.




In the first step, just call T-Mobile customer service by dialing 611 from your T-Mobile phone, or from any other available telephone. Ask to talk with an agent, or take after the menu guidelines until you can talk with one automatically.


Let them know your account is locked and that you want to open it again. Confirm your identity when they make a request for the last four digits of the primary account holder's Social Security number. Hold up for them to open your account. This ought not take long. Confirm that you can log into your online account before disconnecting the phone.

References

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